Call Center Jobs
Consumer Sales Representative
Category: Call Center
Location: Fredericksburg/Stafford, Virginia
Join the Job.com Team! One of the fastest growing websites on the internet today Is looking for Full Time Sales Pros. Are you a top notch, goal driven and achievement oriented Sales or Telesales Professional? If so, then Job.com is the place for you. We offer a competitive Base + Commissions And all the benefits you expect from an industry leader. DONT DELAY ! To join our growing sales team, Email your resume to cstjobs@job.com Or fax 540/374-5155
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Location: Fredericksburg/Stafford, Virginia
Join the Job.com Team! One of the fastest growing websites on the internet today Is looking for Full Time Sales Pros. Are you a top notch, goal driven and achievement oriented Sales or Telesales Professional? If so, then Job.com is the place for you. We offer a competitive Base + Commissions And all the benefits you expect from an industry leader. DONT DELAY ! To join our growing sales team, Email your resume to cstjobs@job.com Or fax 540/374-5155
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FS CRM Call Center IT Specialist
Category: Call Center
Location: Hartford, Connecticut
The Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, [...]
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Location: Hartford, Connecticut
The Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, [...]
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Dispatch/Intermodal
Category: Call Center
Location: Cleveland, Ohio
Job Description: NYK Logistics (Americas) is a $1 billion company with over 45 locations and 1500 employees throughout the Americas. NLA [NYK Logistics (Americas) is a wholly owned subsidiary of NYK Line, a $19.5 billion dollar Japanese owned international logistics and transportation services company, with more than a 120 year history. NLA provides 3rd Party Logistics services including warehousing, distribution, transportation (air, truck, and rail), and international logistics solutions as well as customs brokerage services. SUMMARY: The Logistics Services position is responsible for [...]
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Location: Cleveland, Ohio
Job Description: NYK Logistics (Americas) is a $1 billion company with over 45 locations and 1500 employees throughout the Americas. NLA [NYK Logistics (Americas) is a wholly owned subsidiary of NYK Line, a $19.5 billion dollar Japanese owned international logistics and transportation services company, with more than a 120 year history. NLA provides 3rd Party Logistics services including warehousing, distribution, transportation (air, truck, and rail), and international logistics solutions as well as customs brokerage services. SUMMARY: The Logistics Services position is responsible for [...]
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Director, Service Technology Optimization (Call Center)
Category: Call Center
Location: Raleigh/Durham/RTP, North Carolina
To be considered, apply to position; Director Service Technology Optimization, job number 6462. - This position is responsible for building and managing the ongoing capability to ensure optimal deployment and utilization of existing and new call center and service delivery technologies and processes. Specifically, this role will be responsible for: - Overseeing the development and management of a Voice Response Unit (VRU) Center of Excellence (COE) that delivers a best-in-class VRU experience to our respective stakeholders. - Overseeing the development and management of the Customer [...]
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Location: Raleigh/Durham/RTP, North Carolina
To be considered, apply to position; Director Service Technology Optimization, job number 6462. - This position is responsible for building and managing the ongoing capability to ensure optimal deployment and utilization of existing and new call center and service delivery technologies and processes. Specifically, this role will be responsible for: - Overseeing the development and management of a Voice Response Unit (VRU) Center of Excellence (COE) that delivers a best-in-class VRU experience to our respective stakeholders. - Overseeing the development and management of the Customer [...]
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Call Center Technical Designer / Team Lead - CTI/IVR
Category: Call Center
Location: Cleveland, Ohio
The Call Center Team Lead is responsible for successful delivery of Financial Services Call Center technology initiatives. The Call Center Team Lead is responsible for technology design, build, test travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 5 years experience in hands-on technology and management within Large Scale Call Center Environments * At least 5 years experience in call center technical solution design and development within the Financial Services Industry * At least 4 years experience in the Financial Services Industry [...]
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Location: Cleveland, Ohio
The Call Center Team Lead is responsible for successful delivery of Financial Services Call Center technology initiatives. The Call Center Team Lead is responsible for technology design, build, test travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 5 years experience in hands-on technology and management within Large Scale Call Center Environments * At least 5 years experience in call center technical solution design and development within the Financial Services Industry * At least 4 years experience in the Financial Services Industry [...]
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FS CRM Call Center Strategy Consultant
Category: Call Center
Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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Call Center Technical Designer / Team Lead - CTI/IVR
Category: Call Center
Location: Cleveland, Ohio
The Call Center Team Lead is responsible for successful delivery of Financial Services Call Center technology initiatives. The Call Center Team Lead is responsible for technology design, build, test travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 5 years experience in hands-on technology and management within Large Scale Call Center Environments * At least 5 years experience in call center technical solution design and development within the Financial Services Industry * At least 4 years experience in the Financial Services Industry [...]
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Location: Cleveland, Ohio
The Call Center Team Lead is responsible for successful delivery of Financial Services Call Center technology initiatives. The Call Center Team Lead is responsible for technology design, build, test travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 5 years experience in hands-on technology and management within Large Scale Call Center Environments * At least 5 years experience in call center technical solution design and development within the Financial Services Industry * At least 4 years experience in the Financial Services Industry [...]
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FS CRM Call Center IT Specialist
Category: Call Center
Location: Hartford, Connecticut
The Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, [...]
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Location: Hartford, Connecticut
The Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, [...]
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FS CRM Call Center Strategy Consultant
Category: Call Center
Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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FS CRM Call Center IT Specialist
Category: Call Center
Location: Hartford, Connecticut
The Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, [...]
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Location: Hartford, Connecticut
The Call Center IT Specialist (CCIS) is responsible for successful delivery of Financial Services Call Center technology initiatives. The (CCIS) will be responsible for technology development, testing and deployment for various CTI / IVR solutions. This individual provides hands-on CTI/IVR technical knowledge. Preferred Candidates should have experience in at least 2 successful, full lifecycle, Financial Services Call Center engagements, 1-4 years experience of call center technical experience in the banking, insurance or financial market industries, experience with Genesys, Avaya or Cisco, [...]
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Customer Care Specialist
Category: Call Center
Location: Westchester, New York
IntegraMed, known industry-wide as a leader in the field of reproductive medicine, currently seeks an experienced individual to respond to customer inquires about our unique financial programs. (We are committed to hiring, training and retaining staff that is not only experienced but also passionate, loyal and highly committed to patient care. The work we do, changing peoples lives and building families, offers stimulation, challenge, and personal reward. ) We have an immediate opening for an experienced and dynamic individual to join our Consumer Services Division as a Customer Care [...]
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Location: Westchester, New York
IntegraMed, known industry-wide as a leader in the field of reproductive medicine, currently seeks an experienced individual to respond to customer inquires about our unique financial programs. (We are committed to hiring, training and retaining staff that is not only experienced but also passionate, loyal and highly committed to patient care. The work we do, changing peoples lives and building families, offers stimulation, challenge, and personal reward. ) We have an immediate opening for an experienced and dynamic individual to join our Consumer Services Division as a Customer Care [...]
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Customer Service/General Office
Category: Call Center
Location: Chicago, Illinois
Job Description Prestigious international association located in Park Ridge is seeking a Membership Development Assistant./Customer Service Rep. Job Qualifications Individual must be detail-oriented, self-motivated, and have excellent verbal/written communication skills. Proficiency in MS Office required. We offer a professional environment, competitive salary a great place to work! Please forward cover letter with salary history and resume to: nchaudhry@mdrt.org or fax to (847) 993-4460. EOE Company Information Prestigious international association located in Park Ridge is seeking a [...]
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Location: Chicago, Illinois
Job Description Prestigious international association located in Park Ridge is seeking a Membership Development Assistant./Customer Service Rep. Job Qualifications Individual must be detail-oriented, self-motivated, and have excellent verbal/written communication skills. Proficiency in MS Office required. We offer a professional environment, competitive salary a great place to work! Please forward cover letter with salary history and resume to: nchaudhry@mdrt.org or fax to (847) 993-4460. EOE Company Information Prestigious international association located in Park Ridge is seeking a [...]
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Passenger Service Agents
Category: Call Center
Location: Westchester, New York
Job Description Air France Recruitment Sessions for Passenger Service Agents, JFK International Airport - New York, NY. Join us Tuesday, May 20th 2008!! To ensure a continual high quality level of service, Air France implements the 7 balises of customer service standards: be willing to help customers and be attentive to their needs; be involved and proactive; be courteous and friendly; be impeccably dressed and well-mannered; deliver a high level of expertise; provide relevant information regularly; and create a welcoming environment. Join us as an Air France Passenger Service Agent (PSA), [...]
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Location: Westchester, New York
Job Description Air France Recruitment Sessions for Passenger Service Agents, JFK International Airport - New York, NY. Join us Tuesday, May 20th 2008!! To ensure a continual high quality level of service, Air France implements the 7 balises of customer service standards: be willing to help customers and be attentive to their needs; be involved and proactive; be courteous and friendly; be impeccably dressed and well-mannered; deliver a high level of expertise; provide relevant information regularly; and create a welcoming environment. Join us as an Air France Passenger Service Agent (PSA), [...]
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Director Call Center Service, IRC18653
Category: Call Center
Location: Phoenix, Arizona
Brief Posting Description: - Responsible for managing all inbound/outbound customer service operations for assigned call center. Ensures continuous process improvement throughout the CSR network by providing leadership, direction and motivation to the CSR management work force.- Detailed Description: - Establishes a communications process with call center lead and supervisory staff, facilitating direction and operational stability. Communicates and reports all customer service performance objectives to ensure compliance with center and corporate goals. Provides and demonstrates effective [...]
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Location: Phoenix, Arizona
Brief Posting Description: - Responsible for managing all inbound/outbound customer service operations for assigned call center. Ensures continuous process improvement throughout the CSR network by providing leadership, direction and motivation to the CSR management work force.- Detailed Description: - Establishes a communications process with call center lead and supervisory staff, facilitating direction and operational stability. Communicates and reports all customer service performance objectives to ensure compliance with center and corporate goals. Provides and demonstrates effective [...]
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VP of Call Center Ops and Customer Service, Cablevision
Category: Call Center
Location: Danbury/Bridgeport, Connecticut
Title:Vice President, -Call Center Operations and Customer Service, Stratford Location: Stratford, Connecticut- Background:Cablevision, one of the nation-s leading telecommunications and entertainment companies, services more than 3 million customers in the New York Metropolitan Area.- Its operations range from basic and premium cable television packages, high-speed Internet access and local telephone service to championship professional sports teams and aware-winning national and regional television networks.- Driving Cablevision-s success is the company-s commitment to customer connectivity [...]
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Location: Danbury/Bridgeport, Connecticut
Title:Vice President, -Call Center Operations and Customer Service, Stratford Location: Stratford, Connecticut- Background:Cablevision, one of the nation-s leading telecommunications and entertainment companies, services more than 3 million customers in the New York Metropolitan Area.- Its operations range from basic and premium cable television packages, high-speed Internet access and local telephone service to championship professional sports teams and aware-winning national and regional television networks.- Driving Cablevision-s success is the company-s commitment to customer connectivity [...]
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Territory Manager
Category: Call Center
Location: Long Beach, California
Description ETS is one of the largest and most diversified Engineering & Specialty Tax Service organizations in the US. We dedicate ourselves to providing the most value to our CPA and Property Management clients. Due to our explosive growth, we are looking to expand our sales & marketing team. Our headquarters is located in West Palm Beach, FLA.- - Territory Manager We offer an excellent opportunity for a sales & tax professional to sell our industry unique engineering and specialty tax services in the real estate and property markets in the South Florida area. The successful candidate will [...]
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Location: Long Beach, California
Description ETS is one of the largest and most diversified Engineering & Specialty Tax Service organizations in the US. We dedicate ourselves to providing the most value to our CPA and Property Management clients. Due to our explosive growth, we are looking to expand our sales & marketing team. Our headquarters is located in West Palm Beach, FLA.- - Territory Manager We offer an excellent opportunity for a sales & tax professional to sell our industry unique engineering and specialty tax services in the real estate and property markets in the South Florida area. The successful candidate will [...]
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Technical Support Representative
Category: Call Center
Location: Oklahoma City, Oklahoma-Central
JOB SUMMARY: Under close supervision, serves as a technical customer care representative. Responds to routine customer inquiries regarding service delivery, outages, component level problems, or other technical problems. May specialize in one or several service areas such as Cox High Speed Internet, digital telephone, and/or video. SUPERVISORY RESPONSIBILITIES: No direct reports. ILLUSTRATIVE ACCOUNTABILITIES: Note: These accountabilities are not meant to reflect all duties for every incumbent. Rather, they are illustrative of the types of accountabilities that specific [...]
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Location: Oklahoma City, Oklahoma-Central
JOB SUMMARY: Under close supervision, serves as a technical customer care representative. Responds to routine customer inquiries regarding service delivery, outages, component level problems, or other technical problems. May specialize in one or several service areas such as Cox High Speed Internet, digital telephone, and/or video. SUPERVISORY RESPONSIBILITIES: No direct reports. ILLUSTRATIVE ACCOUNTABILITIES: Note: These accountabilities are not meant to reflect all duties for every incumbent. Rather, they are illustrative of the types of accountabilities that specific [...]
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Client Services Media Account Director
Category: Call Center
Location: Portland, Oregon
Summary of Position: - Are you one of the select few who would like to take on the exciting opportunity to work for one of the largest agencies in the business?- Respond2 Communications is seeking a senior-level client services executive for Cmedia, the media division of our fast-paced and fast-growing agency for either our suburban Philadelphia location or Portland, Oregon, location.-If you have quality experience in both branded and direct response television advertising (long and short-form), as well as related experience in DR print, radio, direct mail and digital that can help to support [...]
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Location: Portland, Oregon
Summary of Position: - Are you one of the select few who would like to take on the exciting opportunity to work for one of the largest agencies in the business?- Respond2 Communications is seeking a senior-level client services executive for Cmedia, the media division of our fast-paced and fast-growing agency for either our suburban Philadelphia location or Portland, Oregon, location.-If you have quality experience in both branded and direct response television advertising (long and short-form), as well as related experience in DR print, radio, direct mail and digital that can help to support [...]
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FS CRM Call Center Strategy Consultant
Category: Call Center
Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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FS CRM Call Center Strategy Consultant
Category: Call Center
Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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Location: St. Paul, Minnesota
The FS Strategy Consultant (FSSC) is directly responsible for successful delivery of Call Center initiatives. The FSSC will also have direct involvement in gathering of facts, analyzing the client's business, drawing conclusions, preparing final reports/business cases travelling 5 days a week, home on weekends * English: Fluent Preferred * Bachelor's Degree * At least 3 years experience in employment at a consulting firm with consulting responsibilities * At least 4 years experience in demonstrated hands-on Call Center Strategy or Management experience in the banking, insurance or financial [...]
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