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Call Center Jobs

  Customer Care Team Coach
Category: Call Center
Location: Baltimore, Maryland
Hours- You will be assigned one eight-hour shift between 7:00am and 6:00pm Pay- $17 per hour Location- Baltimore, MD Full benefits included Job summary The Customer Care Team Coach is responsible for assisting the Call Center Supervisor in the day-to-day management of Service Center employees. This includes providing assistance to CSRs, coaching CSRs to raise performance and personal development levels and other tasks as required ensuring full compliance with The Customer Service Promise. Summary of essential job functions The essential job functions of a Call Center Team Coach …
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  Call Center Representative
Category: Call Center
Location: Baltimore, Maryland
Level One Personnel is recruiting for a high volume call center located in Baltimore, MD. We are looking for dependable and energetic Call Service Representatives. Hours: One 8-hour shift between 7:00am-6:00PM. You must be available for all shifts. Overtime may be required some, not all days of the week. Pay: $14-$17 per hour (performance based pay)- benefits are included Location: Baltimore, MD 21230 Daily job duties include, but not limited to: Handle questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues …
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  Billing CSR
Category: Call Center
Location: Baltimore, Maryland
Billing (Production) Customer Service Representative Hours: One 8-hour shift between 7:00am-6:00pm Pay: $14.00 per hour Location: Baltimore, MD Daily job duties include, but not limited to: Payment processing Billing Handle questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. Obtain and evaluate all relevant information to handle inquiries and complaints. Direct requests and unresolved issues to designated resource. Record details of inquiries, comments, and complaints in the company …
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  Customer Service Provider Representative
Category: Call Center
Location: Albany/Poughkeepsie, New York
Job ID 53837 Category: Customer Service Location: Latham, NY Experience: At least 1 year(s) Posted: 2/20/2018 Job Description About the Position: We are currently seeking a dynamic Customer Service Provider Representative to join our team in Latham, NY! The Provider Customer Service Representative will be responsible for answering and responding to a high volume of critical telephone inquiries from our members and/or medical providers. The Representative will take complete responsibility for every interaction with our clients by providing outstanding customer service, with the goal …
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  Regional Clinical Supervisor
Category: Call Center
Location: Hartford, Connecticut
Job ID 54612 Category: Clinical, Licensed Location: Rocky Hill, CT Posted: 5/21/2018 Job Description ABOUT THE POSITION We are currently seeking a dynamic Regional Clinical Supervisor, CCM to join our team at our office in Rocky Hill, CT . The Regional Clinical Supervisor, CCM will be responsible for the clinical supervision, ongoing support and education and overall management of clinical department staff in designated regions. The Regional Clinical Supervisor is responsible for overseeing the implementation of the clinical operations policies and procedures. The Regional …
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  MGR HPS
Category: Call Center
Location: Raleigh/Durham/RTP, North Carolina
Job ID 54222 Category: Clinical, Licensed Location: Morrisville, NC Posted: 4/18/2018 Job Description ABOUT THE POSITION We are currently seeking a dynamic Health and Performance Solutions (HPS) Manager to join our team at our office in Morrisville, NC . The Health and Performance Solutions (HPS) Manager will be responsible for effective management oversight of the Health and Performance Solutions EAP service delivery. In collaboration with leadership, ensures delivery of quality and consistent clinical assessment and referrals, organizational service delivery, and telephonic …
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  CUSTOMER SERVICE REP I
Category: Call Center
Location: Boston, Massachusetts
Job ID 54337 Category: Customer Service Location: Woburn, MA Posted: 4/14/2018 Job Description About the Position: We are currently seeking a dynamic Customer Service Representative to join our team at our office in Woburn, MA! The Customer Service Representative is the front line interface to Members and Providers who seek information about behavioral health benefits. The Member Service Representative assists callers by providing benefit and eligibility information and referrals to network providers. The Member Service Representative transfers clinical calls to clinicians, as …
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  Triage Consultant - EAP
Category: Call Center
Location: Bellevue/Redmond, Washington
Job ID 53878 Category: Clinical, Licensed Location: Bellevue, WA Experience: Not Specified Posted: 2/14/2018 Job Description ABOUT THE POSITION We are currently seeking a dynamic Triage Consultant to join our team at our office in Bellevue, WA . The Triage Consultant will provide telephonic assistance, services, resource, referrals, and consultation on various Employee Assistance Programs and work/life issues to military service members and their families experiencing personal and other problems. The Triage Consultant will conduct telephonic comprehensive professional assessments …
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  Inside Sales Representative III | $30k/Yr.* | Full-Time
Category: Call Center
Location: Cedar Rapids, Iowa
ID 2017-1598 Job Locations Solon, IA Job Post Information* : Posted Date 9/27/2017 Department Telephone Sales Representative (TSR) Type Full-Time (4 Day Work Week) Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Min. Years Experience 3 Wage Description $30k/yr.* | Bonus & Incentives Bonus Weekly Employee Stock Contract Yes, Eligible At 1 Year Education High School Diploma/GED Reports To Supervisor POSITION OVERVIEW As an Inside Sales Representative you will make outbound phone calls to customer to educate and upsell them on new products and services. The right candidate will have a …
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  Inside Sales Representative III | $30k/Yr.* | Full-Time
Category: Call Center
Location: Cedar Rapids, Iowa
ID 2017-1598 Job Locations North Liberty, IA Job Post Information* : Posted Date 9/27/2017 Department Telephone Sales Representative (TSR) Type Full-Time (4 Day Work Week) Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Min. Years Experience 3 Wage Description $30k/yr.* | Bonus & Incentives Bonus Weekly Employee Stock Contract Yes, Eligible At 1 Year Education High School Diploma/GED Reports To Supervisor POSITION OVERVIEW As an Inside Sales Representative you will make outbound phone calls to customer to educate and upsell them on new products and services. The right candidate will …
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